To ensure a quick resolution, be sure to have any purchase-related information ready.Ĭreative Cloud, Acrobat DC, and subscription memberships require online activation. If you cannot access the previous computer on which you installed the app-whether it was stolen, was lost, crashed, or locked-you need to contact us by chat or phone. If you want to run an app on multiple computers simultaneously, purchase another license from the Adobe store. For detailed instructions, see Activate and deactivate Adobe products. To install the app on a third computer, you must deactivate the app on one of the first two computers.Įnsure that you are connected to the Internet, launch the app you want to deactivate, andĬhoose Help > Deactivate. However, you can use it on only one computer at any given time. If you purchased a single license for Adobe software, you can install the app on two computers. Have your serial number or Adobe ID ready. If you are connected and you still get connectivity errors, try the solutions in Resolve connection errors.

Make sure that you are connected to the Internet before you try to activate. Adobe Experience Platform helps you deliver the right experience every time by transforming all your data into robust customer profiles that update in real time and AI-driven insights you can activate in every channel. You can then activate the apps on another computer or later reactivate them on the same computer. Deactivation disconnects your app from your computer. The frequency depends on the app and your plan. Activation validates your software license by contacting Adobe servers periodically. This happened a few years ago for the same reason, but Adobe's solution was to offer us a more secure version of our registered products with a new serial number for activation. I installed it on a new laptop and now I can't activate it because Adobe took their servers offline.

I've been using Adobe Acrobat Standard 8.1 for about 15 years.

Adobe Acrobat pro 8.0/8.1 RI count number solution to the problem can not be activated If you have installed Adobe Acrobat Professional 8 can not be activated, or resume the installation, Adobe Acrobat Professional 8 need to re-activate, and different methods of activation activation method when first installed, after several tests can be re-activated.Īctivation connects an app or service to a valid user license. The new Studio 8 products have Activation v.2 technology. Captivate, Contribute 2, Contribute 3, Director MX, Flash MX, Flash Professional MX, FreeHand MX, Studio MX, and FlashPaper 2 include Activation v.1. The Robo product family has an early version of activation which was embedded when Macromedia acquired eHelp and the Robo product line. Find simple solutions to common activation and deactivation problems.

Adobe acrobat 8 activation error